Delivering Exceptional Client Service – 1 CPE


What does client service mean to you? When 50 accountants are asked to describe what client service means to them in just one word, each person would likely offer a different answer. Client service doesn’t have just one definition. What good client service means to one person isn’t necessarily what good client service means to the next. However, everyone can agree that the key to long-lasting relationships and successful businesses is client service. The goal of this course is to provide you the tools to provide exceptional client service to your clients from day one. We will explore qualities of exceptional client service, the 5 pillars of exceptional client service, and strategies to execute exceptional client service in your role.


Participants will learn how to:
• Relate the impact of client service
• List the 5 fundamentals of client service
• Relate the 5 fundamentals to the current role
• List the 6 ways to execute exceptional client service
• Relate client service execution to fundamentals


Participants will receive 1.0 CPE Credits
Field of Study: Marketing & Communication


Learn more here: Client Service


Access all purchased training here:

Categories: ,